Our Team

Michelle Franklin
Company Co-Director & Co-Founder.

Michelle is the heart & soul of Franklins Training Services, co-founding the company in 2005 and driving it forward ever since. Previous to that Michelle spent 16 years within the care sector, predominantly as a dental nurse and dental practice manager. Outside of work Michelle still never seems to stop working, however if she does encounter some spare time she enjoys going to shows, spending time shopping and visiting family.

Paul Franklin
Company Co-Director & Co-Founder.

Along with Michelle, Paul also founded Franklins in 2005. Previously Paul was an operational fire-fighter, leading fireman, sub officer with the London Fire Brigade. After leaving the brigade he joined the NHS as a Specialist Fire Safety Advisor working for two large trusts in Essex and North East London specialising in risk management. Paul now heads up the fire safety team at Franklin’s which comprises of 15 fire safety consultants, all of which are either ex-London Fire Officers or serving Fire Officers some with more than 30 years’ experience. In addition to fire safety Paul also trains first aid at work, food safety, manual handling, health & safety, COSHH and risk assessments and although multi-skilled readily admits to being unable to multi-task. Michelle doesn’t allow him any leisure time.

Marie Cattermole
Office Administrator.

Marie is our newest member to Franklins Training Services, with a customer service background spanning 7 years Marie has gained vast amounts of customer experience, she is a peoples person, enjoys engaging in conversation whether face to face or over the phone and is always more than willing to go the extra mile to ensure customer satisfaction. Outside of the office environment Marie enjoys long countryside walks, attending yoga classes and watching stand up comedy.

Charlie Franklin
Sales & Marketing Executive.

Having worked 5 years in the leisure environment in customer service, sales and marketing Charlie has been bought in to promote Franklins Training Services and seek opportunities for the company to progress and grow even further. When not in the office or on the road Charlie is a keen football fan, and spends most weekends following his favourite team Arsenal.

Sarah Sutton
Book Keeper/Accounts

I started my career in Accountants in my father’s Citroen Dealership in Great Dunmow, he encouraged me to take my AAT qualifications (Association of Accounting Technicians), and I passed my final examinations and became a member in 1999. After a short career break whilst I had our daughter, Rebecca in 2003, I carried on my Accountancy career with GRI in Braintree. It was then I decided to take the plunge, and become a Licenced Member in Practise with the AAT and work for myself. At first I provided on-site book-keeping services to local clients – which is when I came to work for Franklins Training Services in 2007 as their Accountant. I have seen them steadily grow from our desk sharing days in their garage, to the business they have built up today and am very proud to have been involved in the successful business they have nurtured. My business model has grown enormously and has changed quite significantly since then, and whereas I still provide on-site book-keeping services for a few of my original clients, my business has now evolved into providing a low-cost accountancy solution for sole traders, partnerships and limited companies all over the country and I was awarded Fellowship status with the AAT in 2012. I now spend my time juggling my business, time with our daughter and renovating our house – which could be a full time job in itself sometimes.

Kelli Bothwell

Hi, my name is Kelli and I joined the team at Franklin’s in November 2011 as one of their Clinical Training Consultants. My background in care includes working as a domicilliary care worker, working in residential and nursing establishments, HR and recruitment as well as training for around the last 8 years. I am lucky to say that I love my job. Outside of work I love to watch rugby and I love loud, shiny motorbikes and taking part in charity bike rides and memorial events as a member of the Royal British Legion Riders Branch. I love to create things, and arts and crafts is a firm favourite hobby of mine.

Georgina Rooker

I have been working in the caring profession for 25 years. For 18 years I worked with older people and younger people. I have managed a Children’s home and Women’s Refuge and worked with Homeless people. I have been training now for 6 and a half years, 3 and a half of those years with Franklins Training Services. I enjoy Training very much, as I am promoting best practice within the caring profession. Outside of work I like reading, gardening and socializing.

Ben Neill

I am an Operational fire-fighter with Essex County Fire and Rescue Service, with 7 years’ experience within the service. Within this time my professional development has grown enormously, having just trained in Water Rescue and FPOSi. I recently re-joined Franklins Training Services after a short break as the company’s Fire Safety Training and Development manager, and hope to put my new found skills into practice by expanding my training Portfolio. Most of my spare time is currently taken up by studying for my NEBOSH NGC qualification

Our Testimonials

They are very professional and encourage the staff to participate in training. Any questions the staff have they are willing to answer or will find out

Deborah D
Care Home

My whole experience was very good; from the friendly staff on the phone, when I booked my place on the course to when I received my certificate through the post.


I have used Franklin’s Fire and Safety as a preferred training provider with two separate companies, and would highly recommend them.

Lynne Bell
Care Home

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Unit 6 Lanswood Park, Broomfield Road, Elmstead Market, Colchester, Essex, CO7 7FD
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