Record Keeping and Care Planning

Course Aims/Objectives:

By the end of the session learners will be able to better understand the importance of Record Keeping within their own work environment.

Course Duration:

3 hours

Staff Who Should Attend:

All designated staff members within the care sector, essentially if you are designated to keep clear & concise records within the workplace

Assessment method:

  • Formative through activities, scenarios and Q&A
  • Summative: Quiz, Q&A

Contents of Course:

  • Effective Record Keeping
  • Policy and Procedure
  • Reporting: Why When How
  • Enforceable Principles
  • Legislation, Accountability and CQC Standards
  • Key Documents, Commonly used forms and when to use them
  • The importance of writing in a clear, accurate and concise manner
  • The Do’s and Don’ts of Record Keeping
  • Documentation relating to care and to individuals care needs
  • Maintaining effective record
  • Person Centred Records
  • Information to record and how to record information accurately
  • The need for transparency
  • Sharing of information
  • Different types of data and data protection
  • The importance of storing records
  • Fact v Opinion
  • Avoidance of Jargon and personal comments
  • Understanding your audience
  • Confidentiality
  • Care plans

Our Testimonials

They are very professional and encourage the staff to participate in training. Any questions the staff have they are willing to answer or will find out

Deborah D
Care Home

My whole experience was very good; from the friendly staff on the phone, when I booked my place on the course to when I received my certificate through the post.


I have used Franklin’s Fire and Safety as a preferred training provider with two separate companies, and would highly recommend them.

Lynne Bell
Care Home

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