Record Keeping

Course Aim:

For learners to better understand the importance of Record Keeping within their own work environment

Course Duration:

3 hours

Who Should Attend:

Designated members of staff who keep clear and concise records within the work place


  • Identify the key information needed for record keeping
  • Highlight the reasons why record keeping is so important
  • Explain accountability, do’s and don’ts
  • Outline how to maintain effective records

Assessment method:

  • Formative through activities, scenarios and Q&A
  • Summative: Quiz, Q&A

Course Content:

  • Effective Record Keeping
  • Policy and Procedure
  • Reporting: Why When How
  • Enforceable Principles Different types of data and Data Protection
  • Legislation, Accountability and CQC Standards
  • Key Documents, Commonly used forms and when to use them
  • The importance of writing in a clear, accurate and concise manner
  • The Do’s and Don’ts of Record Keeping
  • Documentation relating to care and to individuals care needs
  • Maintaining effective record
  • Person Centred Records
  • Information to record and how to record information accurately
  • The need for transparency
  • Sharing of information
  • Different types of data and data protection
  • The importance of storing records
  • Fact v Opinion
  • Avoidance of Jargon and personal comments
  • Understanding your audience
  • Confidentiality
  • Care plans

This course is available in our dedicated Colchester training room, if you would like to book this course or request more information about doing a training session nearer your business please fill out the fields below

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Our Testimonials

They are very professional and encourage the staff to participate in training. Any questions the staff have they are willing to answer or will find out

Deborah D
Care Home

My whole experience was very good; from the friendly staff on the phone, when I booked my place on the course to when I received my certificate through the post.


I have used Franklin’s Fire and Safety as a preferred training provider with two separate companies, and would highly recommend them.

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Care Home

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